Privacy & Cookie Policy

Who we are

Our website address is: https://www.bps-uk.co.uk.

What data we collect

The information we collect from you depends on the nature of your relationship with us.

We collect and store personal data that you provide to us when you make a purchase or sign up to our services. This may include your name, email address, telephone number, and any other contact details you choose to provide.

We use this information to process your purchase, manage your account, and communicate with you about our products and services in line with your preferences.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We store all customer data securely on our OGL Profit 4 platform. We may share your personal information with trusted service providers who help us operate our business, such as logistics partners, or with government agencies where required, for example, customs authorities.

Other than for the purposes outlined above, we will not share your personal information with third parties without your consent, unless we are legally required to do so.

If you have opted in to receive marketing communications from us, we may use your contact details to send you updates, news, offers, and other information about our products and services that we believe may be of interest to you.

You can withdraw your consent or manage your marketing preferences at any time by clicking the “unsubscribe or update preferences” link included in our emails or by updating your preferences via our preferences centre here.

We will process your personal data for marketing purposes only where we have a lawful basis to do so, such as your consent or, where applicable, our legitimate interests in accordance with applicable data protection laws. You have the right to object to direct marketing at any time.

We may also use your data for statistical analysis or customer profiling.

How we store your data

All customer data is securely stored within our business systems and is held exclusively on our OGL Profit 4 platform. We do not store your personal data outside of this system unless required for operational or legal purposes.

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. Access to your personal data is restricted to authorised personnel only and is managed in line with applicable data protection laws.

We retain your data only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting, or reporting requirements.

How long we retain your data

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including providing our services, managing your account, and meeting our legal, accounting, or regulatory obligations.

We regularly review the personal data we hold and carry out periodic data cleansing to ensure that information is kept accurate, up to date, and not retained for longer than necessary. Where data is no longer required, it will be securely deleted or anonymised.

Retention periods may vary depending on the nature of the data and the purpose for which it was collected. Where applicable, we may retain certain information for longer periods to comply with legal obligations or to establish, exercise, or defend legal claims.

For users that register on our website , we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time . Website administrators can also see and edit that information to do this please contact us at sales@bps-uk.co.uk or 01254 395000.

What rights you have over your data

Under data protection law, you have certain rights regarding the personal data we hold about you. These include the right to:

• Access – request a copy of the personal data we hold about you.
• Correction – ask us to correct any inaccurate or incomplete information.
• Erasure – request that we delete your personal data where we no longer need it or where you withdraw consent.
• Restrict processing – request that we limit how we use your data in certain circumstances.
• Object – object to the processing of your personal data for marketing or other purposes based on our legitimate interests.
• Data portability – request a copy of your data in a structured, commonly used format, or transfer it to another provider where technically feasible.

To exercise any of these rights, please contact us using the details provided in the Contact Us section of this policy. We will respond to your request in line with applicable data protection laws.